Restaurant Operations Lead

TN Dairy Queen Franchisee; Murfreesboro (TN); On-site; USD 42,000 - 66,000; Full time

Job summary

TN Dairy Queen Franchisee is looking for a Restaurant Manager to assist the General Manager and oversee daily restaurant operations. The role emphasizes maintaining product quality, cleanliness, speed of service, and execution of the business plan.

The position requires managing shifts, training staff, handling scheduling, inventory controls, and ensuring guest satisfaction in a fast-paced environment.

Qualifications

• Experience managing in a high-volume restaurant environment.
• Strong customer service and employee relation skills.
• Ability to oversee restaurant operations and multiple areas.

Responsibilities

• Oversee restaurant operations during scheduled shifts.
• Maintain standards for quality, cleanliness, and service speed.
• Execute the GM's business plan and promotions.
• Manage inventory, ordering, and cash controls.
• Schedule hourly staff and conduct performance reviews.
• Coach and train employees and ensure guest satisfaction.

Skills

Management

Customer service

Scheduling

Inventory control

Staff development

Communication

Problem solving

Education

High School diploma

Tools

POS systems

Inventory software

Job description

TN Dairy Queen Franchisee is looking for a Restaurant Manager to assist the General Manager and oversee daily restaurant operations. The role emphasizes maintaining product quality, cleanliness, speed of service, and execution of the business plan.

The position requires managing shifts, training staff, handling scheduling, inventory controls, and ensuring guest satisfaction in a fast-paced environment.