Restaurant Operations Lead

Universal Store; Columbus (OH); In loco; USD 42.000 - 54.000; Tempo pieno

Descrizione del lavoro

IHOP in Columbus, OH is looking for a candidate to direct the operation unit, supervise craft employees, and assist the General Manager in achieving budgeted goals. The role requires a high school diploma or GED and 2–4 years of related experience, with strong English communication and guest service skills.

You will support budgeting, training, recruitment, and compliance with SOPs and federal, state, and local regulations, ensuring safe, efficient restaurant operations.

Competenze

• Ability to supervise craft employees and guide unit operations.
• Strong communication and guest service skills.
• Experience coordinating budgeted goals and SOPs.

Mansioni

• Assist in achieving budgeted sales and profits.
• Develop working relationships with IHOP employees and guests.
• Implement training programs for hourly employees to improve operations.
• Support annual objectives and SOPs for the unit.
• Ensure compliance with regulations and safety practices.
• Assist in recruitment, training, and retention of staff.
• Maintain supplies and ensure equipment readiness.
• Support reporting and administrative tasks as needed.
• Perform other duties as assigned.

Conoscenze

Leadership

Customer service

Communication

Formazione

High school diploma or GED

2–4 years related experience

Descrizione del lavoro

IHOP in Columbus, OH is looking for a candidate to direct the operation unit, supervise craft employees, and assist the General Manager in achieving budgeted goals. The role requires a high school diploma or GED and 2–4 years of related experience, with strong English communication and guest service skills.

You will support budgeting, training, recruitment, and compliance with SOPs and federal, state, and local regulations, ensuring safe, efficient restaurant operations.