Restaurant Manager: Lead Teams, Elevate Guest Experience

Shake Shack; Osterville (MA); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Weekly pay and bonuses

Meal discounts

Medical, dental, and vision insurance

401k with company match

Paid time off

Parental leave

Employee assistance program (EAP)

Pre-tax commuter benefits

Flexible spending accounts

Development and growth opportunities

Job summary

Shake Shack in Osterville, MA is seeking a Restaurant Manager to lead daily operations, deliver outstanding service, and mentor team members. You will focus on coaching, maintaining high hospitality standards, and ensuring food safety compliance in a fast-paced setting.

Join a brand committed to people-first hospitality, with opportunities for growth, competitive pay, and comprehensive benefits. Be part of a team that values community engagement and exceptional guest experiences.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Strong knowledge of restaurant operations, including personnel management, planning, purchasing, sanitation and health codes.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all Shack operations.
• Motivate and manage staff to provide the highest level of hospitality.
• Demonstrate leadership with coaching and striving for excellence.
• Develop and implement plans to promote the Shake Shack brand in the local community via events and word-of-mouth.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Leadership

Staff training

Operations

Food safety

Flexible hours

Job description

Shake Shack in Osterville, MA is seeking a Restaurant Manager to lead daily operations, deliver outstanding service, and mentor team members. You will focus on coaching, maintaining high hospitality standards, and ensuring food safety compliance in a fast-paced setting.

Join a brand committed to people-first hospitality, with opportunities for growth, competitive pay, and comprehensive benefits. Be part of a team that values community engagement and exceptional guest experiences.