Restaurant Manager: Lead a High-Performing Team & Guest Experience

Portillo's Inc.; Streamwood (IL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Discretionary bonus program

Monthly technology reimbursement

Free shift meals

Educational benefits

Health insurance options

401(k) with company match

Paid time off

Employee stock purchase plan

Job summary

Portillo’s Inc. is seeking a Restaurant Manager to lead a high-energy team in a fast-paced Portillo’s location. You will drive hospitality, coach staff, and ensure top-tier guest experiences through effective shift management and clear communication.

The role demands 1–3 years of management in a busy restaurant, strong operation knowledge, and a commitment to sanitation standards. A flexible schedule including nights and weekends is required.

Qualifications

• 1–3 years of restaurant management in a high-volume setting.
• Must read, speak, and understand English.
• Flexibility to work 50+ hour weeks, including nights, weekends, and holidays.
• Knowledge of sanitation and food safety regulations.

Responsibilities

• Model operational standards and execute critical behaviors to run great shifts and create lifelong memories for guests and team members.
• Motivate and manage team to provide hospitality at the highest level.
• Lead with coaching and a focus on excellence.
• Foster team engagement through recognition and communication.
• Ensure compliance with sanitation, food and restaurant safety regulations.
• Train Portillo’s team on restaurant operations.
• Deliver exceptional guest experiences and build connections with guests.
• Plan shift planning, scheduling, training, and daily routines; open/close the restaurant; manage cash handling.
• Make critical inventory, budget, and labor decisions.

Skills

Leadership

Communication

Coaching

Team motivation

Education

High school diploma

Job description

Portillo’s Inc. is seeking a Restaurant Manager to lead a high-energy team in a fast-paced Portillo’s location. You will drive hospitality, coach staff, and ensure top-tier guest experiences through effective shift management and clear communication.

The role demands 1–3 years of management in a busy restaurant, strong operation knowledge, and a commitment to sanitation standards. A flexible schedule including nights and weekends is required.