Restaurant Manager: Lead High-Performance Team & Service

Portillo's; Grand Prairie (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Discretionary bonus program

Monthly technology reimbursement

Uniform allowance

Free shift meals

Educational benefits

Discounts and perks

Employee Assistance Program (EAP)

Health insurance options

Job summary

Portillo’s is seeking a Restaurant Manager in the United States to lead a fast-paced team, ensure top-notch hospitality, and uphold standards of food quality and safety. You’ll coach staff, manage schedules, and drive performance while delivering memorable guest experiences across shifts.

Ideal candidates bring 1–3 years of management experience in high-volume dining, strong English communication, and a proactive approach to labor, inventory, and safety compliance.

Qualifications

• Minimum of 1-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting preferred.
• Working knowledge of restaurant operations, recruiting, scheduling, food planning and preparation, sanitation, food quality, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence.
• Understanding of P & L and restaurant operations.
• Must pass required certified sanitation and responsible alcohol vending courses.
• Great communication skills. Must be able to read, speak, and understand English to communicate with team members, managers, and guests.
• High school diploma or equivalent
• Flexibility to work 50+ hour weeks, rotating shifts (including nights and weekends), and holidays

Responsibilities

• Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Foster team engagement through frequent recognition and communication.
• Ensure compliance with sanitation, food and restaurant safety regulations
• Train Portillo’s team members on operations of the restaurant
• Deliver exceptional guest experiences, making each visit memorable and fostering connections.
• Responsible for executing shift planning, scheduling, training execution, and daily routines, opening and closing the restaurant, managing cash handling
• Plan for and make critical business decisions around inventory, budget, and labor

Skills

Restaurant management

Operations knowledge

Team leadership

Communication

English proficiency

P&L understanding

Sanitation certification

High school diploma

Flexible hours

Education

High school diploma or equivalent

Job description

Portillo’s is seeking a Restaurant Manager in the United States to lead a fast-paced team, ensure top-notch hospitality, and uphold standards of food quality and safety. You’ll coach staff, manage schedules, and drive performance while delivering memorable guest experiences across shifts.

Ideal candidates bring 1–3 years of management experience in high-volume dining, strong English communication, and a proactive approach to labor, inventory, and safety compliance.