Restaurant Leader & Training Coach for Exceptional Service

Wendy; Sikeston (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Wendy's in Sikeston, MO is seeking a Restaurant Assistant Manager to support a service culture that delights customers and drives sales. You will train teams, lead daily huddles, model exceptional customer service, and ensure food safety and cleanliness per policy.

You will partner with management to optimize labor scheduling, coach staff on OSAT targets, oversee shifts, and help execute marketing and operating plans while upholding Wendy's brand and standards.

Qualifications

• High School Diploma or GED required.
• Three years of restaurant management experience preferred.
• ServSafe certification knowledge preferred.
• Ability to multi-task in a fast-paced environment.
• Must be at least 18 years of age.

Responsibilities

• Train, monitor and reinforce food safety procedures.
• Lead and coach teams through daily huddles and manager meetings.
• Drive customer service excellence and OSAT improvement.
• Develop labor scheduling and optimize staffing across shifts.
• Monitor sales/operating metrics and implement improvement plans.
• Ensure adherence to Wendy's policies and health/sanitation regulations.
• Support new product rollouts and maintain brand standards.

Job description

Wendy's in Sikeston, MO is seeking a Restaurant Assistant Manager to support a service culture that delights customers and drives sales. You will train teams, lead daily huddles, model exceptional customer service, and ensure food safety and cleanliness per policy.

You will partner with management to optimize labor scheduling, coach staff on OSAT targets, oversee shifts, and help execute marketing and operating plans while upholding Wendy's brand and standards.