Restaurant Team Leader & Training Coach

Wendy; McAlester (OK); On-site; USD 40,000 - 60,000; Full time

Job summary

Wendy's in McAlester, OK is hiring a Restaurant Assistant Manager to support a service culture focused on delighting customers and driving sales. You will train daily operations, lead huddles, coach managers and crew, and ensure quality, service and cleanliness standards are met.

The role emphasizes food safety, scheduling, and teamwork across shifts. You will work with restaurant management to maximize guest satisfaction, staff development and store performance while adhering to company

Qualifications

• High School Diploma or GED required.
• ServSafe certification preferred.
• 3+ years restaurant management experience preferred.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Train, monitor and reinforce food safety procedures.
• Lead team huddles and coach staff to deliver exceptional service.
• Manage labor scheduling and optimize labor costs.
• Drive sales through customer service and marketing initiatives.
• Analyze VOC feedback and take corrective action with GM approval.

Skills

Customer Service

Time Management

Leadership

Team Building

Written Communication

Oral Communications

Sales/OSAT focus

Education

High School Diploma or GED

ServSafe Certification

Tools

WeLearn

HMS

Job description

Wendy's in McAlester, OK is hiring a Restaurant Assistant Manager to support a service culture focused on delighting customers and driving sales. You will train daily operations, lead huddles, coach managers and crew, and ensure quality, service and cleanliness standards are met.

The role emphasizes food safety, scheduling, and teamwork across shifts. You will work with restaurant management to maximize guest satisfaction, staff development and store performance while adhering to company