Restaurant Ops Leader - Delighting Guests & Driving Sales

Wendy; Allendale Charter Township (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Wendy's in Allendale, MI is seeking a Restaurant Assistant Manager to support a service culture that delights customers and drives sales. You will coach and train teams, lead daily huddles, and ensure food safety and cleanliness are maintained to standards.

You will collaborate with the management team to optimize labor schedules, analyze performance, and execute marketing and operating plans. The role demands hands-on leadership, strong communication, and a commitment to customer satisfaction

Qualifications

• High school diploma or GED required or equivalent
• Minimum 3 years restaurant management experience (preferred)
• ServSafe certification preferred and required for some locations or roles

Responsibilities

• Train, monitor and reinforce food safety procedures.
• Coach managers and crew, conduct effective huddles, and model customer service.
• Lead labor scheduling and manage staffing to meet labor guidance.
• Drive sales via customer service, OSAT and marketing initiatives.
• Analyze performance and act on VOC feedback to improve service and sales.

Skills

Customer Service

Time Management

Food Service Operations

Leadership

POS Systems

Restaurant Operations

Supervisory Management

Team Building

Written Communication

Oral Communications

Education

High School Diploma or GED

Tools

POS Systems

Job description

Wendy's in Allendale, MI is seeking a Restaurant Assistant Manager to support a service culture that delights customers and drives sales. You will coach and train teams, lead daily huddles, and ensure food safety and cleanliness are maintained to standards.

You will collaborate with the management team to optimize labor schedules, analyze performance, and execute marketing and operating plans. The role demands hands-on leadership, strong communication, and a commitment to customer satisfaction