Restaurant IT Technician: POS, Networking & Support

Burger King; Mentor (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Career development opportunities

Exposure to modern restaurant tech

Job summary

Burger King is seeking a hands-on IT Technician to join our team. You will provide technical support to restaurants and offices, install and maintain hardware and software, and ensure smooth operation of POS and restaurant technology.

Ideal candidates have Windows OS knowledge, networking basics, and strong customer service skills. Travel between restaurant locations may be required to support the network and devices.

Qualifications

• Previous IT Technician or Helpdesk experience.
• Strong knowledge of Windows OS and computer hardware.
• Understanding of networking (LAN/WAN/Wi‑Fi) technologies.
• Experience troubleshooting POS systems is a plus.
• Excellent communication and problem-solving skills.
• Willingness to travel between restaurant locations as needed.

Responsibilities

• Provide technical support to Burger King restaurants and office locations.
• Install, maintain and troubleshoot computer hardware and software.
• Support restaurant POS systems and payment terminals.
• Troubleshoot network, Wi‑Fi, printer and connectivity issues.
• Maintain kitchen display systems, digital menu boards and other restaurant technology.
• Respond to IT support requests and resolve issues promptly.
• Assist with IT equipment installations, upgrades and maintenance.
• Work with internal IT teams and external service providers to resolve problems.

Skills

IT Support Experience

Windows OS

Networking (LAN/WAN/Wi‑Fi)

POS Systems Troubleshooting

Communication & Customer Service

Willingness to Travel

Independent Work

Tools

POS hardware

Printers

Networking hardware

Windows OS

Job description

Burger King is seeking a hands-on IT Technician to join our team. You will provide technical support to restaurants and offices, install and maintain hardware and software, and ensure smooth operation of POS and restaurant technology.

Ideal candidates have Windows OS knowledge, networking basics, and strong customer service skills. Travel between restaurant locations may be required to support the network and devices.