Restaurant IT Technician & POS Support Pro

Burger King

Huber Heights (OH)

On-site

USD 42,000 - 58,000

Full time

6 days ago

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Benefits offered by this job

Competitive salary and benefits

Job summary

Burger King is seeking a hands-on IT Technician to keep restaurant technology running smoothly and to support both restaurants and office locations. You will install, maintain, and troubleshoot hardware, software, POS systems, payment terminals, and network connectivity.

You’ll collaborate with internal IT teams and external providers to resolve issues promptly, enabling frontline staff to deliver great service.

Qualifications

Previous IT Technician/Helpdesk experience.
Good knowledge of Windows OS and hardware.
Understanding of LAN/WAN and Wi‑Fi technologies.
Experience with POS systems is a plus.
Strong communication and problem-solving skills.
Willingness to travel between locations.
Passion for technology and customer service.

Responsibilities

Provide technical support to Burger King restaurants and office locations.
Install, maintain and troubleshoot computer hardware and software.
Support restaurant POS systems and payment terminals.
Troubleshoot network, Wi‑Fi, printer and connectivity issues.
Maintain kitchen display systems, digital menu boards and other restaurant technology.
Respond to IT support requests and resolve technical issues promptly.
Assist with IT equipment installations, upgrades and maintenance.
Work with internal IT teams and external service providers to resolve technical problems.