Restaurant IT Technician: POS, Network & Devices

Burger King; Cortland (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Career progression opportunities

Job summary

Burger King Corporation is hiring an IT Technician to keep restaurant technology running smoothly and to provide hands-on support across locations. You will install, troubleshoot, and maintain computer hardware and software while supporting POS systems and networks.

The role requires strong communication, a proactive mindset, and the ability to travel between restaurant locations as needed. A passion for technology and delivering excellent customer service is essential.

Qualifications

• Previous experience in an IT Technician, IT Support or Helpdesk role.
• Good knowledge of Windows operating systems and computer hardware.
• Understanding of networking, LAN, WAN and Wi‑Fi technologies.
• Experience troubleshooting POS systems would be an advantage.
• Strong communication and problem-solving skills.
• A proactive approach and ability to work independently.
• Willingness to travel between restaurant locations where required.
• A passion for technology and delivering excellent customer service.

Responsibilities

• Provide technical support to Burger King restaurants and office locations.
• Install, maintain and troubleshoot computer hardware and software.
• Support restaurant POS (Point of Sale) systems and payment terminals.
• Troubleshoot network, Wi‑Fi, printer and connectivity issues.
• Maintain kitchen display systems, digital menu boards and other restaurant technology.
• Respond to IT support requests and resolve technical issues promptly.
• Assist with IT equipment installations, upgrades and maintenance.
• Work with internal IT teams and external service providers to resolve technical problems.

Skills

Windows OS

Computer hardware

Networking (LAN/WAN/Wi‑Fi)

POS systems experience

Communication skills

Problem-solving

Independent worker

Travel willingness

Job description

Burger King Corporation is hiring an IT Technician to keep restaurant technology running smoothly and to provide hands-on support across locations. You will install, troubleshoot, and maintain computer hardware and software while supporting POS systems and networks.

The role requires strong communication, a proactive mindset, and the ability to travel between restaurant locations as needed. A passion for technology and delivering excellent customer service is essential.