Restaurant IT Technician — POS & Network Support

Burger King; Middlefield Township (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary and benefits

Global brand

Job summary

Burger King is seeking a hands-on IT Technician to keep restaurant technology running smoothly and provide technical support to both restaurants and office locations. You will install, maintain, and troubleshoot hardware and software, support POS systems, and resolve network and connectivity issues, collaborating with internal teams and external service providers.

The role emphasizes proactive problem solving, strong communication, and the ability to travel between restaurant locations as

Qualifications

• Experience in an IT Technician, IT Support or Helpdesk role.
• Good knowledge of Windows operating systems and computer hardware.
• Understanding of networking, LAN, WAN and Wi‑Fi technologies.
• Experience troubleshooting POS systems would be an advantage.
• Strong communication and problem-solving skills.
• A proactive approach and ability to work independently.
• Willingness to travel between restaurant locations where required.
• A passion for technology and delivering excellent customer service.

Responsibilities

• Provide technical support to Burger King restaurants and office locations.
• Install, maintain and troubleshoot computer hardware and software.
• Support restaurant POS (Point of Sale) systems and payment terminals.
• Troubleshoot network, Wi‑Fi, printer and connectivity issues.
• Maintain kitchen display systems, digital menu boards and other restaurant technology.
• Respond to IT support requests and resolve technical issues promptly.
• Assist with IT equipment installations, upgrades and maintenance.
• Work with internal IT teams and external service providers to resolve technical problems.

Skills

Technical Support

Windows OS

Networking

POS Systems

Communication

Independent Work

Travel

Job description

Burger King is seeking a hands-on IT Technician to keep restaurant technology running smoothly and provide technical support to both restaurants and office locations. You will install, maintain, and troubleshoot hardware and software, support POS systems, and resolve network and connectivity issues, collaborating with internal teams and external service providers.

The role emphasizes proactive problem solving, strong communication, and the ability to travel between restaurant locations as