Restaurant IT Technician - Hands-on Support & POS

Burger King

Jackson Township (OH)

On-site

USD 42,000 - 60,000

Full time

6 days ago

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Benefits offered by this job

Competitive salary

Benefits package

Travel between restaurant locations

Job summary

Burger King Corporation is seeking an IT Technician to join our team. You will provide technical support to Burger King restaurants and offices, install and troubleshoot hardware and software, and keep POS systems and network connectivity running smoothly.

You will work with internal IT teams and external providers, respond to IT requests promptly, and be willing to travel between restaurant locations as needed to keep our technology up to date and our guests served efficiently.

Qualifications

Previous IT Technician/IT Support/Helpdesk experience.
Good knowledge of Windows OS and computer hardware.
Understanding of networking, LAN/WAN and Wi‑Fi technologies.
Experience troubleshooting POS systems would be an advantage.
Strong communication and problem‑solving skills.
A proactive approach and ability to work independently.
Willingness to travel between restaurant locations where required.
A passion for technology and delivering excellent customer service.

Responsibilities

Provide technical support to Burger King restaurants and office locations.
Install, maintain and troubleshoot computer hardware and software.
Support restaurant POS (Point of Sale) systems and payment terminals.
Troubleshoot network, Wi‑Fi, printer and connectivity issues.
Maintain kitchen display systems, digital menu boards and other restaurant technology.
Respond to IT support requests and resolve technical issues promptly.
Assist with IT equipment installations, upgrades and maintenance.
Work with internal IT teams and external service providers to resolve technical problems.