Restaurant IT Technician: POS & Network Support

Burger King

Niles (OH)

On-site

USD 42,000 - 65,000

Full time

6 days ago

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Job summary

Burger King Corporation in the United States is seeking a hands-on IT Technician to keep restaurant technology running smoothly. You will provide technical support to restaurants and office locations, install and troubleshoot hardware and software, and maintain POS systems and digital displays.

The ideal candidate has experience in IT support or helpdesk, solid Windows and networking knowledge, and strong communication.

Qualifications

Experience in an IT Technician, IT Support or Helpdesk role.
Strong knowledge of Windows operating systems and computer hardware.
Understanding of networking, LAN, WAN and Wi‑Fi technologies.
Experience troubleshooting POS systems would be an advantage.
Excellent communication and problem-solving skills.
Proactive approach and ability to work independently.
Willingness to travel between restaurant locations as needed.
Passion for technology and delivering great customer service.

Responsibilities

Provide technical support to Burger King restaurants and office locations.
Install, maintain and troubleshoot computer hardware and software.
Support restaurant POS (Point of Sale) systems and payment terminals.
Troubleshoot network, Wi‑Fi, printer and connectivity issues.
Maintain kitchen display systems, digital menu boards and other restaurant technology.
Respond to IT support requests and resolve technical issues promptly.
Assist with IT equipment installations, upgrades and maintenance.
Work with internal IT teams and external service providers to resolve technical problems.