Restaurant IT Technician: POS, Network & Device Expert

Burger King

Boardman (OH)

On-site

USD 42,000 - 64,000

Full time

6 days ago

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Benefits offered by this job

Career development opportunities

Modern restaurant technologies

Competitive salary and benefits

Job summary

BURGER KING is seeking an IT Technician to join our team in a hands-on role, providing technical support to restaurant and office locations. You will install, maintain and troubleshoot hardware/software, support POS systems and network connectivity, and collaborate with internal and external teams to ensure smooth IT operations across our locations.

The ideal candidate will have IT Support/Helpdesk experience, strong Windows/HW knowledge, networking understanding, and a customer-service mindset.

Qualifications

Experience in an IT Technician, IT Support or Helpdesk role.
Strong knowledge of Windows OS and hardware.
Understanding of LAN/WAN and Wi‑Fi technologies.
Experience troubleshooting POS systems is a plus.
Excellent communication and problem-solving skills.
Proactive and able to work independently.
Willingness to travel between restaurant locations.

Responsibilities

Provide technical support to Burger King restaurants and offices.
Install, maintain and troubleshoot computer hardware and software.
Support restaurant POS systems and payment terminals.
Troubleshoot network, Wi‑Fi, printers and connectivity issues.
Maintain kitchen display systems, digital menu boards and other restaurant technology.
Respond to IT support requests and resolve issues promptly.
Assist with IT equipment installations, upgrades and maintenance.
Work with internal IT teams and external service providers to resolve technical problems.