Restaurant IT Technician: POS & Network Support

Burger King; Salem (OH); On-site; USD 30,000 - 44,000; Full time

Job summary

BURGER KING in the United States is seeking a hands-on IT Technician to keep our restaurant technology running smoothly, support POS systems, network connectivity and office IT needs. You’ll troubleshoot hardware and software, install equipment, and coordinate with internal IT teams and service providers.

Travel between restaurant locations is required, and you’ll bring strong Windows knowledge, networking skills and customer-focused service to a fast-paced hospitality environment.

Qualifications

• Experience as IT Technician, IT Support or Helpdesk.
• Strong knowledge of Windows OS and computer hardware.
• Understanding of LAN/WAN and Wi‑Fi networks.
• Experience troubleshooting POS systems is a plus.
• Excellent communication and problem-solving skills.
• Proactive, independent worker who travels between locations.
• Passion for technology and customer service.

Responsibilities

• Provide technical support to Burger King restaurants and office locations.
• Install, maintain and troubleshoot computer hardware and software.
• Support restaurant POS systems and payment terminals.
• Troubleshoot network, Wi‑Fi, printer and connectivity issues.
• Maintain kitchen display systems, digital menu boards and other restaurant technology.
• Respond to IT support requests and resolve technical issues promptly.
• Assist with IT equipment installations, upgrades and maintenance.
• Work with internal IT teams and external service providers to resolve technical problems.

Skills

IT support experience

Windows OS knowledge

Networking (LAN/WAN/Wi‑Fi)

POS troubleshooting

Communication skills

Independence / proactive

Travel willingness

Customer service mindset

Tools

POS systems

Payment terminals

Networking equipment

Job description

BURGER KING in the United States is seeking a hands-on IT Technician to keep our restaurant technology running smoothly, support POS systems, network connectivity and office IT needs. You’ll troubleshoot hardware and software, install equipment, and coordinate with internal IT teams and service providers.

Travel between restaurant locations is required, and you’ll bring strong Windows knowledge, networking skills and customer-focused service to a fast-paced hospitality environment.