Restaurant IT Technician: Keep POS & KDS Running

Burger King

North Ridgeville (OH)

On-site

USD 42,000 - 60,000

Full time

6 days ago

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Benefits offered by this job

Competitive salary

Benefits package

Career development

Global brand

Job summary

Burger King Corporation is seeking a hands-on IT Technician to keep restaurant technology running smoothly. You will provide technical support for restaurant and office locations, install and troubleshoot hardware/software, and maintain POS systems and network connectivity.

Ideal candidates have experience in IT support, strong Windows and networking knowledge, and a proactive, customer-focused approach. Travel between restaurant locations may be required, with opportunities for career

Qualifications

Experience in an IT Technician, IT Support or Helpdesk role.
Strong knowledge of Windows operating systems and hardware.
Understanding of networking, LAN, WAN and Wi‑Fi technologies.
Experience troubleshooting POS systems is a plus.

Responsibilities

Provide technical support to Burger King restaurants and office locations.
Install, maintain and troubleshoot computer hardware and software.
Support restaurant POS systems and payment terminals.
Troubleshoot network, Wi‑Fi, printer and connectivity issues.
Maintain kitchen display systems, digital menu boards and other restaurant technology.
Respond to IT support requests and resolve technical issues promptly.
Assist with IT equipment installations, upgrades and maintenance.
Collaborate with internal IT teams and external service providers to resolve issues.