Restaurant IT Technician: POS, Networking & Support

Burger King; Bedford (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

Burger King is seeking a hands-on IT Technician to keep restaurant technology running smoothly and provide technical support to our teams across restaurants and offices.

You will install, maintain, and troubleshoot hardware/software, support POS systems and payment terminals, and resolve network/Wi‑Fi and printer issues while collaborating with internal IT teams and external providers. Travel between restaurant locations is required as needed.

Qualifications

• Previous experience in an IT Technician, IT Support or Helpdesk role.
• Good knowledge of Windows operating systems and computer hardware.
• Understanding of networking, LAN, WAN and Wi‑Fi technologies.
• Experience troubleshooting POS systems would be an advantage.

Responsibilities

• Provide technical support to Burger King restaurants and office locations.
• Install, maintain and troubleshoot computer hardware and software.
• Support restaurant POS (Point of Sale) systems and payment terminals.
• Troubleshoot network, Wi‑Fi, printer and connectivity issues.
• Maintain kitchen display systems, digital menu boards and other restaurant technology.
• Respond to IT support requests and resolve technical issues promptly.
• Assist with IT equipment installations, upgrades and maintenance.
• Work with internal IT teams and external service providers to resolve technical problems.

Skills

IT Support

Windows OS

Networking

POS systems

Communication

Independent work

Travel willingness

Customer service

Tools

POS systems

Job description

Burger King is seeking a hands-on IT Technician to keep restaurant technology running smoothly and provide technical support to our teams across restaurants and offices.

You will install, maintain, and troubleshoot hardware/software, support POS systems and payment terminals, and resolve network/Wi‑Fi and printer issues while collaborating with internal IT teams and external providers. Travel between restaurant locations is required as needed.