Restaurant IT Technician: POS, Networks & Devices

Burger King; Miamisburg (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Career development

Job summary

Burger King Corporation is seeking an IT Technician to keep restaurant technology running smoothly across locations. You will provide hands-on support, install and maintain hardware/software, and assist with IT installations.

The role requires strong communication, problem-solving, and a proactive approach, with travel between restaurant locations as needed. You will collaborate with internal IT teams and external providers to ensure reliable technology for BK guests.

Qualifications

• Experience in an IT Technician/Helpdesk role.
• Knowledge of Windows operating systems and computer hardware.
• Understanding of networking, LAN/WAN and Wi-Fi technologies.
• Experience troubleshooting POS systems is a plus.
• Strong communication and problem-solving skills.
• Proactive and able to work independently.
• Willingness to travel between restaurant locations as needed.
• Passion for technology and customer service.

Responsibilities

• Provide technical support to Burger King restaurants and office locations.
• Install, maintain and troubleshoot computer hardware and software.
• Support restaurant POS systems and payment terminals.
• Troubleshoot network, Wi‑Fi, printer and connectivity issues.
• Maintain kitchen display systems, digital menu boards and other restaurant technology.
• Respond to IT support requests and resolve technical issues promptly.
• Assist with IT equipment installations, upgrades and maintenance.
• Work with internal IT teams and external providers to resolve problems.

Skills

Windows OS

Networking

POS systems

Communication

Travel willingness

Tools

Hardware maintenance

Printer troubleshooting

Wi-Fi troubleshooting

Job description

Burger King Corporation is seeking an IT Technician to keep restaurant technology running smoothly across locations. You will provide hands-on support, install and maintain hardware/software, and assist with IT installations.

The role requires strong communication, problem-solving, and a proactive approach, with travel between restaurant locations as needed. You will collaborate with internal IT teams and external providers to ensure reliable technology for BK guests.