Restaurant IT Technician: Keep POS & Network Running

Burger King

Ravenna (OH)

On-site

USD 42,000 - 64,000

Full time

6 days ago

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Benefits offered by this job

Competitive salary

Benefits package

Career progression

Modern technology

Job summary

Burger King Corporation in the United States is seeking a hands-on IT Technician to keep restaurant technology running smoothly and support teams with timely technical assistance. You will install and maintain hardware and software, support POS systems and payments, troubleshoot networks, and collaborate with internal IT teams and providers to resolve issues in a fast-paced environment.

Travel between restaurant locations may be required as part of the role, offering opportunities to contribute

Qualifications

Experience in IT Technician or Helpdesk role.
Good knowledge of Windows operating systems and hardware.
Understanding of networking, LAN/WAN, and Wi‑Fi.

Responsibilities

Provide technical support to restaurants and office locations.
Install, maintain and troubleshoot hardware and software.
Support restaurant POS (Point of Sale) systems and payment terminals.
Troubleshoot network, Wi‑Fi, printer and connectivity issues.
Maintain kitchen display systems, digital menu boards and other restaurant technology.
Respond to IT support requests and resolve technical issues promptly.
Assist with IT equipment installations, upgrades and maintenance.
Work with internal IT teams and external service providers to resolve technical problems.