Restaurant & Guest Experience Leader | Growth & Ops

Dave & Buster's; Richmond (VA); Hybrid; USD 59,000 - 69,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health benefits

401K match

Free food

Free gameplay

Growth opportunities

Two brands under one roof

Job summary

Dave & Buster's in Richmond is seeking a Restaurant Manager to lead daily operations in a fast-paced entertainment venue. You will oversee staff, guest service, and performance standards to deliver a memorable experience.

The role requires 2+ years in restaurant/hospitality, strong leadership, and ability to work weekends, nights, and holidays. Competitive salary with bonus potential and comprehensive benefits are offered.

Qualifications

• 2+ years in restaurant/hospitality management.
• Proven ability to manage COGS and labor costs.
• Strong leadership creating memorable guest experiences.
• Demonstrated team development and coaching skills.
• Willing to work weekends, nights and holidays.
• Capable of thriving in a fast-paced, loud environment.

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations.
• Demonstrating proactive leadership by ensuring positive staff and guest experiences.
• Interacting with guest-service teams in recruiting, coaching, and training.
• Living core values and collaborating with management to achieve high-quality results.

Skills

Restaurant leadership

COGS management

Labor management

Guest experience focus

Team development

Weekend/nights willingness

Job description

Dave & Buster's in Richmond is seeking a Restaurant Manager to lead daily operations in a fast-paced entertainment venue. You will oversee staff, guest service, and performance standards to deliver a memorable experience.

The role requires 2+ years in restaurant/hospitality, strong leadership, and ability to work weekends, nights, and holidays. Competitive salary with bonus potential and comprehensive benefits are offered.