Restaurant & Operations Leader – Elevate Guest Experience

Dave & Buster's; Springfield (VA); Hybrid; USD 62,000 - 73,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Long & Short‑/

Disability

Employee Assistance Program

401K matching

Free food

Free gameplay

FUN work environment

Grow your career

Job summary

Dave & Buster's in Springfield, VA is seeking a Restaurant/Operations Manager to provide overall leadership and direction on strategic initiatives and operating standards to boost business results and guest satisfaction.

You will manage a fast-paced entertainment-focused venue, lead hourly teams, coach staff, and ensure top guest experiences across all shifts, including weekends and long hours. This role demands active leadership, communication, and hands-on problem solving.

Qualifications

• 2+ years of Restaurant/Hospitality experience.
• Able to lead a team and deliver a memorable guest experience.
• Proven ability to manage labor and cost of goods sold.
• Willing to work weekends, nights and holidays in a fast-paced setting.

Responsibilities

• Develop and lead hourly team members to exceed guest expectations.
• Drive staffing, coaching, and training to improve service quality.
• Oversee operations from daily details to strategic initiatives.
• Uphold Dave & Buster's core values in collaboration with the management team.

Skills

Leadership

Guest experience

Team development

Cost control

Job description

Dave & Buster's in Springfield, VA is seeking a Restaurant/Operations Manager to provide overall leadership and direction on strategic initiatives and operating standards to boost business results and guest satisfaction.

You will manage a fast-paced entertainment-focused venue, lead hourly teams, coach staff, and ensure top guest experiences across all shifts, including weekends and long hours. This role demands active leadership, communication, and hands-on problem solving.