Restaurant & Operations Leader | Growth & Guest Experience

Dave & Buster's Inc.; Richmond (VA); On-site; USD 59,000 - 69,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Disability

Employee Assistance Program

401K matching plan

Free food

Free gameplay

Growth opportunities

Job summary

Dave & Buster's Inc. / Main Event Entertainment in Richmond, VA seeks an Restaurant & Operations Manager to lead a fast-paced restaurant and entertainment operation. You will supervise strategic initiatives, standards, and guest experiences while driving business results.

You will manage team development, staffing, and performance in a dynamic, high-volume environment, including weekends, nights, and holidays, to deliver memorable guest experiences and achieve growth goals.

Qualifications

• 21+ years of age
• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• The ability to work weekends, nights, and holidays

Responsibilities

• Develop hourly team members to exceed guest expectations
• Demonstrate proactive leadership for positive staff and guest experiences
• Recruiting, hiring, coaching, training, and professional development
• Lead the management team to achieve high-quality and timely results

Skills

Leadership

Hospitality

Cost Control

Labor Management

Staff Coaching

Job description

Dave & Buster's Inc. / Main Event Entertainment in Richmond, VA seeks an Restaurant & Operations Manager to lead a fast-paced restaurant and entertainment operation. You will supervise strategic initiatives, standards, and guest experiences while driving business results.

You will manage team development, staffing, and performance in a dynamic, high-volume environment, including weekends, nights, and holidays, to deliver memorable guest experiences and achieve growth goals.