Restaurant GM: Drive Growth & Guest Experience

Firehouse Subs; Metairie (LA); On-site; USD 70,000 - 100,000; Full time

Job summary

Firehouse Subs is seeking a dynamic General Manager to lead a fast casual restaurant operation. You will be responsible for profitably running the unit, ensuring compliance with all regulations, and delivering exceptional guest service in a positive, team-focused environment.

You will hire, train and develop staff, manage food and labor costs, and drive initiatives that improve sales and guest experience. Weekend and some night availability are required as part of the role.

Qualifications

• 1+ years of management experience
• Strong leadership and team-building skills
• Excellent customer service and communication abilities
• Ability to manage food costs and labor costs effectively

Responsibilities

• Ensure compliance with health, safety, and labor regulations and company policies
• Provide leadership to create a high-performance, guest-focused restaurant team
• Drive profitable operation through food cost, labor, and waste control
• Oversee staffing, recruiting, training, and development of managers and shift leaders
• Lead local marketing initiatives and community engagement
• Maintain equipment and facilities in working order and address issues promptly
• Represent Firehouse Subs with a professional, positive image

Skills

Leadership

Customer service

Hiring & training

P&L management

Cash handling

Tools

Microsoft Office

Job description

Firehouse Subs is seeking a dynamic General Manager to lead a fast casual restaurant operation. You will be responsible for profitably running the unit, ensuring compliance with all regulations, and delivering exceptional guest service in a positive, team-focused environment.

You will hire, train and develop staff, manage food and labor costs, and drive initiatives that improve sales and guest experience. Weekend and some night availability are required as part of the role.