General Manager: Lead Fast-Casual Ops & Guest Experience

AJG Holdings and Wholesale; Arvada (CO); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Hourly wage

Health plan

Dental plan

PTO 12 days

Cell phone per diem

Paid training

Bonus program

Tips per hour

Greaseless kitchen

Career growth

Job summary

Firehouse Subs is hiring an experienced General Manager to lead a fast-casual restaurant, drive profitability, and deliver hearty food with heartfelt service. You will manage daily operations, develop the team, and ensure exceptional guest experiences in a high-energy setting.

As GM, you’ll oversee budgets, staffing, and inventory while promoting community engagement and Foundation initiatives. This role emphasizes operational excellence, safety compliance, and strong leadership across the

Qualifications

• 1+ years of restaurant management experience (QSR or fast casual preferred).
• Strong leadership, organizational, and communication skills.
• Proven ability to manage budgets, staffing, and inventory.
• Passion for guest service and team development.
• Ability to work on your feet for extended periods (up to 13 hours).
• Ability to lift up to 50 lbs.

Responsibilities

• Operational Excellence: Ensure compliance with health, safety, labor, and employment regulations.
• Leadership & Culture: Build a positive, team-oriented environment aligned with Firehouse Subs values.
• Guest Experience: Deliver exceptional service and maintain high standards of food quality and cleanliness.
• Financial Performance: Manage food and labor costs, control expenses, and achieve sales growth.
• Team Development: Recruit, train, and develop Assistant Managers and Shift Leaders.
• Marketing & Community Engagement: Drive local marketing efforts and represent the brand at community events.
• Foundation Support: Promote Firehouse Subs Public Safety Foundation initiatives.
• Facility Management: Maintain equipment and report issues promptly.
• Communication: Keep open communication with District Manager and ownership.

Skills

restaurant management

leadership

communication

budgets

staffing

inventory

guest service

team development

foot endurance

lift up to 50 lbs

Job description

Firehouse Subs is hiring an experienced General Manager to lead a fast-casual restaurant, drive profitability, and deliver hearty food with heartfelt service. You will manage daily operations, develop the team, and ensure exceptional guest experiences in a high-energy setting.

As GM, you’ll oversee budgets, staffing, and inventory while promoting community engagement and Foundation initiatives. This role emphasizes operational excellence, safety compliance, and strong leadership across the