Fast-Casual GM: Lead Team, Drive Service & Growth

AJG Holdings and Wholesale; Avondale (AZ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health and dental plans

PTO 12 days per year

Cell phone per diem

Paid training 3–6 months

Quarterly bonus program

Tips averaging $3–$6 per hour

Greaseless kitchen environment

Career growth opportunities

Job summary

Firehouse Subs is hiring an experienced General Manager to lead a fast-casual restaurant, drive profitability, and champion guest service. You will oversee daily operations, develop the team, and ensure compliance with health and safety regulations.

Responsibilities include managing budgets, inventory, and staff while delivering exceptional customer experiences and engaging with the local community.

Qualifications

• 1+ years of restaurant management experience (QSR or fast casual preferred).
• Strong leadership, organizational, and communication skills.
• Proven ability to manage budgets, staffing, and inventory.
• Passion for guest service and team development.
• Ability to work on your feet for extended periods (up to 13 hours).
• Ability to lift up to 50 lbs.

Responsibilities

• Operational Excellence: Ensure compliance with health, safety, labor, and employment regulations.
• Leadership & Culture: Build a positive, team-oriented environment aligned with Firehouse Subs values.
• Guest Experience: Deliver exceptional service and maintain high standards of food quality and cleanliness.
• Financial Performance: Manage food and labor costs, control expenses, and achieve sales growth.
• Team Development: Recruit, train, and develop Assistant Managers and Shift Leaders.
• Marketing & Community Engagement: Drive local marketing efforts and represent the brand at community events.
• Foundation Support: Promote Firehouse Subs Public Safety Foundation initiatives.
• Facility Management: Maintain equipment and report issues promptly.
• Communication: Keep open communication with District Manager and ownership.

Skills

Restaurant management

Leadership

Communication

Budgeting & staffing

Guest service

Physical stamina

Job description

Firehouse Subs is hiring an experienced General Manager to lead a fast-casual restaurant, drive profitability, and champion guest service. You will oversee daily operations, develop the team, and ensure compliance with health and safety regulations.

Responsibilities include managing budgets, inventory, and staff while delivering exceptional customer experiences and engaging with the local community.