Restaurant General Manager — Lead Ops & Guest Experience

Baskin-Robbins; Madison (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Paid Time Off

Bonus Structure

Medical Insurance

Job summary

Baskin-Robbins is seeking a Store Manager to oversee daily store operations, recruit and develop staff, and ensure quality service and cleanliness. The role requires leadership, guest focus, and the ability to meet sales and productivity goals.

Ideal candidates have food service experience; Serve Safe certification is a plus. The position offers opportunities for advancement and growth within the brand.

Qualifications

• Experience in food service is required.
• Serve Safe certification is a plus.
• Ability to recruit and develop team members.

Responsibilities

• Lead operational excellence and ensure guest satisfaction.
• Drive training and development of store staff.
• Achieve financial goals including sales projections and controllables.
• Communicate effectively and coach team members.

Skills

Leadership

Team development

Customer service

Sales goals

Coaching

Communication

Food Safety

Serve Safe Certification

Job description

Baskin-Robbins is seeking a Store Manager to oversee daily store operations, recruit and develop staff, and ensure quality service and cleanliness. The role requires leadership, guest focus, and the ability to meet sales and productivity goals.

Ideal candidates have food service experience; Serve Safe certification is a plus. The position offers opportunities for advancement and growth within the brand.