Restaurant General Manager — Lead Operations & Team Growth

Baskin-Robbins; Denville (NJ); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Quarterly bonus

Medical insurance

Job summary

Baskin-Robbins is seeking a Store Manager in the United States. The role focuses on directing and developing staff, ensuring quality service, cleanliness, and cost-effective operations. You will lead a team toward goals set by upper management while maintaining strong customer engagement.

Ideal candidates demonstrate leadership, independent thinking, and experience in food service. Knowledge of food safety is a plus and a well-structured bonus program is offered as part of the benefits.

Qualifications

• Experience in the food service industry is required.
• Food safety knowledge is a plus (Serve Safe Certification).
• Strong leadership and independent decision-making abilities.

Responsibilities

• Lead operational excellence to ensure smooth store performance.
• Maintain 100% guest satisfaction through attentive service and quality standards.
• Develop and train team members for enhanced performance and career growth.
• Achieve financial goals including sales targets and controllable costs.
• Use effective communication and coaching to motivate staff and drive results.

Skills

Leadership

Customer service

Communication

Coaching

Job description

Baskin-Robbins is seeking a Store Manager in the United States. The role focuses on directing and developing staff, ensuring quality service, cleanliness, and cost-effective operations. You will lead a team toward goals set by upper management while maintaining strong customer engagement.

Ideal candidates demonstrate leadership, independent thinking, and experience in food service. Knowledge of food safety is a plus and a well-structured bonus program is offered as part of the benefits.