Restaurant GM: Lead Ops & Guest Delight

Baskin-Robbins; New Jersey; On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive pay

2 weeks paid time off

Bonus program – up to 10% of monthly-s

Medical and dental insurance

Job summary

Baskin-Robbins is seeking a General Manager responsible for overseeing recruitment, development, and adherence to quality standards. You will drive guest satisfaction, manage operations, and guide staff through performance and development initiatives while meeting sales targets. Experience in food service and safety certification are valued assets.

The role emphasizes cost-effective store management, staff coaching, and ongoing improvement to operations in a franchise setting.

Qualifications

• Experience in the food service industry is implied by the role.

Responsibilities

• Leading operational Excellence
• Keen focus on 100% Guest Satisfaction
• Understanding the importance of training and development of team members
• Achieving financial goals such as sales projections and controllables
• Utilizing effective communication and coaching skills

Skills

Leadership

Guest focus

Training & development

Financial goals

Communication

Job description

Baskin-Robbins is seeking a General Manager responsible for overseeing recruitment, development, and adherence to quality standards. You will drive guest satisfaction, manage operations, and guide staff through performance and development initiatives while meeting sales targets. Experience in food service and safety certification are valued assets.

The role emphasizes cost-effective store management, staff coaching, and ongoing improvement to operations in a franchise setting.