Store Manager - Lead Ops & Guest Experience

Baskin-Robbins; Gales Ferry (CT); On-site; USD 45,000 - 70,000; Full time

Job summary

Baskin-Robbins is seeking a Store Manager to administer, direct and oversee recruitment and development of subordinates, ensuring consistency with operational standards of quality service and cleanliness. The Store Manager will operate the restaurant cost-effectively while supporting goals set by upper management.

A General Manager must demonstrate leadership, stay engaged with customers and employees, and drive continuous improvement in store operations.

Qualifications

• Experience in the food service industry is required.
• Food Safety / Serve Safe certification is a plus.

Responsibilities

• Leading operational excellence
• Keen focus on 100% Guest Satisfaction
• Understanding the importance of training and development of team members
• Achieving financial goals such as sales projections and controllables
• Utilizing effective communication and coaching skills
• This position requires one to lift 30 to 50 pounds.

Skills

Food service experience

Job description

Baskin-Robbins is seeking a Store Manager to administer, direct and oversee recruitment and development of subordinates, ensuring consistency with operational standards of quality service and cleanliness. The Store Manager will operate the restaurant cost-effectively while supporting goals set by upper management.

A General Manager must demonstrate leadership, stay engaged with customers and employees, and drive continuous improvement in store operations.