Restaurant General Manager: Lead Teams & Drive Growth

Baskin-Robbins; Town of Bethlehem (NY); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Growth Opportunities

Flexible hours

Medical/Dental/Vision Insurance for on

eligible employees

Descripción de la vacante

Baskin-Robbins is seeking a capable restaurant supervisor to lead daily operations in a high-traffic location. You will recruit, hire, onboard, and develop staff while ensuring excellent guest service and adherence to brand standards.

The role emphasizes staffing, safety, and financial management, with a focus on coaching teams, implementing action plans, and driving sales and promotions.

Formación

• Fluent in English.
• Restaurant, retail, or supervisory experience.
• Basic computer skills.
• At least 18 years of age (where applicable).
• Basic writing skills.
• High School diploma, or equivalent.
• Math and financial management.

Responsabilidades

• Assist to recruit, hire, onboard and develop employees.
• Communicate job expectations to employees.
• Hold team members accountable for behavior and performance, addressing concerns promptly.
• Support the development of team members.
• Create and maintain a guest-first culture in the restaurant.
• Ensure shifts are appropriately staffed to achieve guest service goals.
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws.
• Ensure Brand standards, recipes and systems are executed.
• Help prepare and complete action plans; implement production, productivity, quality and guest service standards.
• Review guest feedback and restaurant assessment results and implement action plans to drive system improvements.
• Control costs to help maximize profitability.
• Execute all in-restaurant marketing promotions in a timely manner.
• Execute new product roll-outs including team training, marketing and sampling.
• Drive sales goals and track results.

Conocimientos

Fluent in English

Restaurant supervision

Basic computer skills

At least 18 years of age

Basic writing skills

High School diploma or equivalent

Math and financial management

Educación

High School diploma or equivalent

Herramientas

Basic computer skills

Descripción del empleo

Baskin-Robbins is seeking a capable restaurant supervisor to lead daily operations in a high-traffic location. You will recruit, hire, onboard, and develop staff while ensuring excellent guest service and adherence to brand standards.

The role emphasizes staffing, safety, and financial management, with a focus on coaching teams, implementing action plans, and driving sales and promotions.