Restaurant Manager: Lead Guest Experience & Profitability

Baskin-Robbins; Miami Heights Trailer Park (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Baskin-Robbins is seeking a Restaurant Manager in the United States to lead a single-restaurant team and deliver guest-focused experiences. You will supervise daily operations, train staff, and uphold brand standards while maintaining profitability and compliance with policies.

The role emphasizes walking the floor, coaching colleagues, handling scheduling and inventory, and ensuring safe food handling and exceptional guest service at all times.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.
• College Degree preferred.

Responsibilities

• Lead team meetings and deliver training to restaurant staff.
• Ensure brand standards, recipes and systems are executed.
• Create and maintain a guest-focused culture in the restaurant.
• Review guest feedback and implement action plans for improvement.
• Manage inventory, labor scheduling and vendor orders.
• Maintain safe, sanitary, and compliant operations per laws and policies.
• Coach team to drive sales and guest satisfaction.

Skills

Leadership experience

Team development

Guest focus

Time management

Problem solving

Training delivery

English proficiency

Education

College degree preferred

Job description

Baskin-Robbins is seeking a Restaurant Manager in the United States to lead a single-restaurant team and deliver guest-focused experiences. You will supervise daily operations, train staff, and uphold brand standards while maintaining profitability and compliance with policies.

The role emphasizes walking the floor, coaching colleagues, handling scheduling and inventory, and ensuring safe food handling and exceptional guest service at all times.