Restaurant General Manager: Lead Operations & Guest Experience

Applebee's; Kingsport (TN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401K

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid training

Complimentary meals

Daily pay/earned wage access

Opportunities for advancement

Job summary

IHOP is seeking a General Manager to direct restaurant operations, aiming to deliver a positive guest experience and profitability. You will oversee managers and staff to achieve sales goals while upholding top standards of food quality, service, cleanliness, and safety.

Requirements include a minimum of 2 years in casual dining, HS diploma/GED, and strong leadership and communication skills. Certifications such as ServeSafe are preferred.

Qualifications

• Minimum 2 years' experience in casual restaurant industry.
• HSD/GED required; an associate's or bachelor's degree preferred.
• Current state-required alcohol and food certifications preferred.
• Strong team leadership and conflict resolution skills.
• Excellent written and verbal communication.

Responsibilities

• Direct restaurant operations to ensure guest experience and profitability.
• Lead and supervise managers and team members to achieve sales and quality standards.
• Maintain high standards of food quality, service, cleanliness, safety, and sanitation.

Skills

Team leadership

Conflict resolution

Written and verbal communication

Restaurant operations knowledge

Education

High School Diploma or GED

Associate's degree

Bachelor's degree

Tools

ServeSafe Certification

Job description

IHOP is seeking a General Manager to direct restaurant operations, aiming to deliver a positive guest experience and profitability. You will oversee managers and staff to achieve sales goals while upholding top standards of food quality, service, cleanliness, and safety.

Requirements include a minimum of 2 years in casual dining, HS diploma/GED, and strong leadership and communication skills. Certifications such as ServeSafe are preferred.