Restaurant General Manager — Guest Experience Leader

Cajun Funding Corp; Tradewinds Trailer Park (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Church's Chicken is seeking a Restaurant General Manager to lead daily operations, ensuring a high-quality, value-oriented dining experience with friendly, accurate service in a clean and safe environment.

The RGM oversees business activities at one location, drives guest satisfaction, achieves sales goals, controls costs, and develops team members while upholding company policies and safety standards.

Qualifications

• High school diploma or GED required.
• 1 year of supervisory experience in restaurant industry.
• Successful completion of all training and tests.

Responsibilities

• Create an in-store service environment that exceeds guest expectations.
• Build team understanding and commitment to guest service standards.
• Communicate with guests to obtain feedback and identify improvements.
• Resolve guest complaints in person or by phone.
• Ensure calls are handled promptly and professionally.
• Direct and conduct regular training with team members.
• Provide feedback and develop staff skills.
• Maintain a positive work environment and labor cost awareness.
• Ensure compliance with laws and company policies.

Skills

Driver's license

Supervisory experience

Flexible schedule

Customer service

Basic computer skills

Knowledge of HR policies

Budget awareness

People development

Education

High school diploma or GED

Tools

None

Job description

Church's Chicken is seeking a Restaurant General Manager to lead daily operations, ensuring a high-quality, value-oriented dining experience with friendly, accurate service in a clean and safe environment.

The RGM oversees business activities at one location, drives guest satisfaction, achieves sales goals, controls costs, and develops team members while upholding company policies and safety standards.