Restaurant General Manager — Guest Experience Leader

Cajun Funding Corp; New Iberia (LA); On-site; USD 42,000 - 70,000; Full time

Job summary

Church's Chicken in New Iberia, LA is seeking a Restaurant General Manager who will lead a single restaurant to deliver high-quality, value-oriented dining with friendly, quick, accurate service in a clean and safe environment.

The RGM will be responsible for guest experience, achieving sales goals, and controlling expenses to budget while developing team members and maintaining compliance with laws and company policies.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisory experience working in the restaurant industry.
• Successfully complete all training and make a passing score on all applicable tests.

Responsibilities

• Creates an in store service environment that exceeds guest expectations with regards to friendly, quick, and accurate service.
• Builds team understanding and commitment to guest service standards.
• Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
• Assists and resolves all guest complaints in-person or by phone.

Skills

Supervisory experience

Customer service

Interpersonal skills

Leadership

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Church's Chicken in New Iberia, LA is seeking a Restaurant General Manager who will lead a single restaurant to deliver high-quality, value-oriented dining with friendly, quick, accurate service in a clean and safe environment.

The RGM will be responsible for guest experience, achieving sales goals, and controlling expenses to budget while developing team members and maintaining compliance with laws and company policies.