Restaurant General Manager — Guest Experience & Growth

Cajun Funding Corp; Baton Rouge (LA); On-site; USD 65,000 - 95,000; Full time

Job summary

Church's Chicken in Baton Rouge is seeking a Restaurant General Manager who drives a high quality, value-driven dining experience with friendly, fast, accurate service in a clean, safe setting. The RGM oversees all restaurant activities, aiming for sales goals while controlling expenses and leading a team.

The role requires a high school diploma or GED plus supervisory restaurant experience. Expect a 50–55 hour workweek with weekends and flexible shifts.

Qualifications

• High school diploma or GED required.
• 1+ year supervisory experience in a restaurant.
• Completion of all training and passing tests.

Responsibilities

• Exceed guest expectations with friendly, quick, and accurate service.
• Lead team to uphold guest service standards.
• Resolve guest complaints in person or by phone.
• Train and develop team members; provide regular feedback.
• Ensure compliance with laws and company policies.
• Maintain restaurant inventory and equipment upkeep.
• Prepare and analyze operation reports.
• Manage budgets and adjustments as needed.

Skills

Leadership

Customer service

Interpersonal skills

Budgeting

Training & coaching

Communication

Conflict resolution

Operations reporting

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Church's Chicken in Baton Rouge is seeking a Restaurant General Manager who drives a high quality, value-driven dining experience with friendly, fast, accurate service in a clean, safe setting. The RGM oversees all restaurant activities, aiming for sales goals while controlling expenses and leading a team.

The role requires a high school diploma or GED plus supervisory restaurant experience. Expect a 50–55 hour workweek with weekends and flexible shifts.