Restaurant & Entertainment Ops Leader

daveandbusters; Springfield (VA); On-site; USD 62,000 - 73,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Disability

Employee Assistance Program

401K matching

Free food

Free gameplay

Growth opportunities

Fun work environment

Two brands under one roof

Job summary

Dave & Buster's Springfield is seeking a Restaurant & Operations Manager to lead, supervise, and drive strategic initiatives to exceed guest experience. You will oversee all aspects from floor to back-of-house, shaping standards and team performance in a fast-paced, noisy environment.

Responsibilities include developing hourly staff, coaching and training, recruiting and performance management, and living our core values with the management team. Competitive salary and benefits offered.

Qualifications

• 21+ years of age.
• 2+ years of Restaurant/Hospitality Experience.
• Proficient in managing cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• The ability to work weekends, nights, and holidays.
• Not afraid to work in a fast-paced, noisy environment with distracting conditions.

Responsibilities

• Develop hourly team members to exceed guest's expectations.
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions.
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development.
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results.

Skills

Leadership

Team management

Guest experience

Cost management

Recruiting

Training

Job description

Dave & Buster's Springfield is seeking a Restaurant & Operations Manager to lead, supervise, and drive strategic initiatives to exceed guest experience. You will oversee all aspects from floor to back-of-house, shaping standards and team performance in a fast-paced, noisy environment.

Responsibilities include developing hourly staff, coaching and training, recruiting and performance management, and living our core values with the management team. Competitive salary and benefits offered.