Restaurant & Operations Leader — Elevate Guest Experience

Dave & Buster's Management Corporation, Inc.; Gaithersburg (MD); On-site; USD 62,000 - 73,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, long & short‑t

Disability

Employee Assistance Program

Buster’s Legacy Fund

401K matching plan

Free food

Free gameplay

Growth opportunities

FUN work environment

Grow your career

Job summary

Dave & Buster’s Management Corporation, Inc. is seeking a Restaurant & Operations Manager to lead the team, drive guest satisfaction, and oversee all aspects of daily operations in a fast-paced restaurant/entertainment environment.

You will develop hourly staff, model proactive leadership, and partner with management to deliver high-quality results while maintaining our core values. Competitive salary, bonuses, and full benefits are part of the role.

Qualifications

• 2+ years of Restaurant/Hospitality Experience.
• Proficient in managing COGS and labor.
• Lead a team to create a memorable guest experience.
• Demonstrate leadership capabilities.
• Able to work weekends, nights, and holidays.
• Comfortable in fast-paced, noisy environments.

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations.
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions.
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and professional development.
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results.

Skills

Restaurant/Hospitality experience

COGS management

Labor management

Team leadership

Guest experience focus

Weekend/night/holiday availability

Fast-paced adaptability

Communication skills

Job description

Dave & Buster’s Management Corporation, Inc. is seeking a Restaurant & Operations Manager to lead the team, drive guest satisfaction, and oversee all aspects of daily operations in a fast-paced restaurant/entertainment environment.

You will develop hourly staff, model proactive leadership, and partner with management to deliver high-quality results while maintaining our core values. Competitive salary, bonuses, and full benefits are part of the role.