Respiratory Equipment Specialist & Customer Support

Binson's Medical Equipment & Supplies; Port Saint Lucie (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Binson's Medical Equipment & Supplies in Port Saint Lucie, FL is seeking a dedicated team member to assist customers with respiratory supplies and equipment. You will handle transactions, verify insurance, and ensure accurate documentation in a friendly, professional environment.

Responsibilities include recommending products, setting up CPAP/BiPAP systems, and educating patients on proper use, fitting, cleaning, and maintenance of equipment.

Qualifications

• 1–2 years of experience in retail, customer service or a medical office setting.
• Familiarity with basic medical terminology and medical insurance processes is a plus.
• Excellent interpersonal skills with empathy and patience.
• Skilled with point-of-sale systems and inventory software.

Responsibilities

• Greet customers and assess medical equipment needs.
• Recommend appropriate durable medical equipment products.
• Instruct patients and caregivers on proper use, care, and maintenance of DME.
• Collect and verify patient demographics, prescriptions, and insurance info.
• Review physician orders for equipment setups.
• Set up CPAP, BiPAP, and related respiratory equipment.
• Educate patients on usage, mask fitting, cleaning, and maintenance.
• Demonstrate equipment operation and answer questions from patients.
• Ensure compliance requirements and follow-up procedures are understood.
• Document patient information, equipment serial numbers, and setup details.
• Troubleshoot equipment issues and coordinate repairs or replacements.
• Competitive pay.

Education

High School Diploma or equivalent

Tools

POS systems

Inventory software

Job description

Binson's Medical Equipment & Supplies in Port Saint Lucie, FL is seeking a dedicated team member to assist customers with respiratory supplies and equipment. You will handle transactions, verify insurance, and ensure accurate documentation in a friendly, professional environment.

Responsibilities include recommending products, setting up CPAP/BiPAP systems, and educating patients on proper use, fitting, cleaning, and maintenance of equipment.