Respiratory Care & CPAP Equipment Specialist

Binson's Medical Equipment & Supplies; Sterling Heights (MI); Sur place; USD 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Résumé du poste

Binson's Medical Equipment & Supplies in Sterling Heights, MI is seeking a full-time associate to assist customers with respiratory supplies in a friendly, professional setting. Responsibilities include processing transactions, inventory management, and insurance verification to ensure accurate orders and patient satisfaction.

Strong communication and empathy are essential for success in this role. Candidates should have a high school diploma, 1–2 years retail or medical office experience, and

Qualifications

• High School Diploma or equivalent is required.
• Minimum 1-2 years of experience in retail, customer service, or medical office.
• Familiarity with medical terminology and insurance processes is a plus.
• Excellent interpersonal and communication skills with empathy and patience.
• Skilled with POS systems and inventory software.

Responsabilités

• Greet customers and assess medical equipment needs, recommending products.
• Instruct patients and caregivers on use, care, and maintenance of equipment.
• Collect and verify patient demographics, prescriptions, and insurance information.
• Review physician orders for equipment setups and set up CPAP/BiPAP equipment.
• Educate patients on proper use, mask fitting, cleaning, and maintenance.
• Demonstrate equipment operation and answer patient questions.
• Ensure patients understand compliance requirements and follow-up procedures.
• Accurately document patient information, equipment serial numbers, and setup details.
• Troubleshoot equipment issues and coordinate repairs or replacements as needed.
• Competitive pay.

Connaissances

Customer service

Empathy

Interpersonal skills

POS systems

Inventory software

Formation

High School Diploma or equivalent

Outils

POS systems

Inventory software

Description du poste

Binson's Medical Equipment & Supplies in Sterling Heights, MI is seeking a full-time associate to assist customers with respiratory supplies in a friendly, professional setting. Responsibilities include processing transactions, inventory management, and insurance verification to ensure accurate orders and patient satisfaction.

Strong communication and empathy are essential for success in this role. Candidates should have a high school diploma, 1–2 years retail or medical office experience, and