Resort Tour Receptionist — Guest Welcome Pro

Capital Vacations, LLC; United States; Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Travel Perks & Discounts

Paid Training

Career Growth

Descripción de la vacante

Capital Vacations, LLC is seeking a friendly Tour Receptionist to welcome guests, coordinate tour arrivals, and support Sales and Marketing teams. You will ensure guests receive exceptional service from arrival through the tour experience.

The role requires strong administrative and customer service skills, with prior receptionist or front desk experience preferred and bilingual English/Spanish as a plus. This is a full-time position with growth opportunities in a resort environment.

Formación

• High school diploma or GED required.
• Experience in admin/reception or customer service preferred.
• Bilingual English/Spanish preferred.
• Strong communication and organizational skills.
• Professional, friendly and detail oriented.
• Ability to multitask in a fast-paced environment.

Responsabilidades

• Welcome and check in guests for their scheduled tours.
• Assist guests with payments, reservations, and general resort information.
• Answer incoming phone calls and provide exceptional customer service.
• Prepare daily tour reports and communicate updates to Sales Leadership.
• Coordinate with Sales Managers regarding owner gifts and tour logistics.
• Monitor tour counts and update leadership throughout the day.
• Maintain a clean, organized, and professional reception area.
• Support administrative projects and other duties as needed.

Conocimientos

Customer service

Multitasking

Bilingual English/Spanish

Communication

Organization

Educación

High School Diploma or GED

Descripción del empleo

Capital Vacations, LLC is seeking a friendly Tour Receptionist to welcome guests, coordinate tour arrivals, and support Sales and Marketing teams. You will ensure guests receive exceptional service from arrival through the tour experience.

The role requires strong administrative and customer service skills, with prior receptionist or front desk experience preferred and bilingual English/Spanish as a plus. This is a full-time position with growth opportunities in a resort environment.