Tour Receptionist – Silver Lake

Capital Vacations, LLC; United States; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Travel Perks & Discounts

Paid Training

Career Growth

Job summary

Capital Vacations, LLC is seeking a friendly Tour Receptionist to welcome guests, coordinate tour arrivals, and support Sales and Marketing teams. You will ensure guests receive exceptional service from arrival through the tour experience.

The role requires strong administrative and customer service skills, with prior receptionist or front desk experience preferred and bilingual English/Spanish as a plus. This is a full-time position with growth opportunities in a resort environment.

Qualifications

• High school diploma or GED required.
• Experience in admin/reception or customer service preferred.
• Bilingual English/Spanish preferred.
• Strong communication and organizational skills.
• Professional, friendly and detail oriented.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome and check in guests for their scheduled tours.
• Assist guests with payments, reservations, and general resort information.
• Answer incoming phone calls and provide exceptional customer service.
• Prepare daily tour reports and communicate updates to Sales Leadership.
• Coordinate with Sales Managers regarding owner gifts and tour logistics.
• Monitor tour counts and update leadership throughout the day.
• Maintain a clean, organized, and professional reception area.
• Support administrative projects and other duties as needed.

Skills

Customer service

Multitasking

Bilingual English/Spanish

Communication

Organization

Education

High School Diploma or GED

Job description

Tour Receptionist Silver Lake Now Hiring Full Time Starting Pay 2000 per Hour Capital Vacations is looking for a friendly organized and customer focused Tour Receptionist to join our team This role is the first point of contact for our guests and plays an important part in creating an exceptional vacation ownership experience If you enjoy working with people thrive in a fast paced environment and have strong administrative and customer service skills wed love to have a confidential conversation

What We Offer

• Starting Pay 2000 per hour
• Medical Dental & Vision Insurance
• 401k
• Paid Time Off
• Employee Travel Perks & Resort Discounts
• Paid Training
• Career Growth Opportunities

Position Overview

As a Tour Receptionist youll welcome guests coordinate tour arrivals support the Sales and Marketing teams and ensure every guest receives outstanding service from the moment they arrive

Responsibilities

• Welcome and check in guests for their scheduled tours
• Assist guests with payments reservations and general resort information
• Answer incoming phone calls and provide exceptional customer service
• Prepare daily tour reports and communicate updates to Sales Leadership
• Coordinate with Sales Managers regarding owner gifts and tour logistics
• Monitor tour counts and update leadership throughout the day
• Maintain a clean organized and professional reception area
• Support administrative projects and other duties as needed

Qualifications

• High School Diploma or GED required
• Previous administrative receptionist front desk or customer service experience preferred
• Bilingual EnglishSpanish preferred
• Strong communication and organizational skills
• Professional friendly and detail oriented
• Ability to multitask in a fast paced environment

If youre looking for a company with opportunities for growth and enjoy delivering outstanding customer service apply today for a confidential conversation