Resort PBX & Guest Communications Coordinator

BENCHMARK; United States; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive health coverage

Paid time off

401(k) with employer match

Exclusive discounts

Free employee meal daily

Job summary

BENCHMARK is seeking a PBX Operator for the Dellshire Resort, opening in Spring 2026. The role involves managing all incoming and outgoing calls efficiently, ensuring guests and staff receive exceptional assistance.

Key responsibilities include answering calls, handling guest requests, and supporting emergency communications. The ideal candidate will have a high school diploma and experience in hospitality or customer service.

Benefits include competitive pay, health coverage, paid time off, and employee perks. Join us in providing outstanding service!

Qualifications

• Previous experience in hospitality, customer service, or switchboard operations preferred.
• Ability to handle multiple phone lines and prioritize under pressure.
• Flexibility to work varied shifts, including weekends and holidays.

Responsibilities

• Answer and direct all internal and external phone calls promptly.
• Support Front Office, Security, and Engineering with emergencies.
• Ensure confidentiality of guest information and internal communications.

Skills

Verbal communication

Telephone etiquette

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Tools

PBX consoles

Office technology

Job description

BENCHMARK is seeking a PBX Operator for the Dellshire Resort, opening in Spring 2026. The role involves managing all incoming and outgoing calls efficiently, ensuring guests and staff receive exceptional assistance.

Key responsibilities include answering calls, handling guest requests, and supporting emergency communications. The ideal candidate will have a high school diploma and experience in hospitality or customer service.

Benefits include competitive pay, health coverage, paid time off, and employee perks. Join us in providing outstanding service!