Resort Guest Services & Reservations Specialist

Sun Communities, Inc.; Buckeye (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Vision plan

401(k) with match

Tuition reimbursement

Paid time off

RV site discounts

Job summary

Sun Communities, Inc. is seeking a Guest Services Coordinator at our Buckeye, AZ resort to support the RV Resort Manager with administrative tasks, guest relations, and daily operations.

Responsibilities include greeting guests, processing payments in Yardi, managing reservations, handling inquiries, coordinating events, and maintaining records. A friendly, professional appearance and strong telephone skills are essential.

Qualifications

• High School Diploma or GED is required.
• 2 years of administrative experience is required.
• 6 months experience with property management and/or reservation systems preferred.
• 6 months front desk experience preferred.
• Excellent telephone skills and professional appearance.
• Proficiency with Microsoft Office and data entry.

Responsibilities

• Greets guests and establishes rapport with current and prospective residents.
• Maintain petty cash and record expenditures in proper accounts.
• Answer phones, type, photocopy, file and perform other duties as assigned.
• Process deposits, fees, rent, inspections and other charges in Yardi.
• Prepare and distribute resort communications and newsletters.
• Assist with guest reservations in person and by phone.
• Ensure office supplies are stocked and order as needed.
• Plan and coordinate guest/resident events and activities.

Skills

Administrative experience

Phone communication

Microsoft Office

Driver's license

Professional appearance

Education

High School Diploma or GED

Tools

Yardi

Reservation systems

Job description

Sun Communities, Inc. is seeking a Guest Services Coordinator at our Buckeye, AZ resort to support the RV Resort Manager with administrative tasks, guest relations, and daily operations.

Responsibilities include greeting guests, processing payments in Yardi, managing reservations, handling inquiries, coordinating events, and maintaining records. A friendly, professional appearance and strong telephone skills are essential.