Resort Guest Services Front Desk Coordinator

Sun Communities; Buckeye (AZ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical and Prescription coverage

Vision Plan

401(k) Plan with Sun matching

Tuition Reimbursement program

Vacation RV Site Discounts

Team Member Perks & Discounts

Paid Time Off including holidays

Job summary

Sun Outdoors in Buckeye, AZ seeks a Guest Services Coordinator to handle routine office work and administrative responsibilities for the resort, collaborating with the RV Resort Manager and team.

Responsibilities include greeting guests, handling reservations and payments in Yardi, processing deposits, preparing notices and newsletters, managing phones, filing, and assisting with events, marketing materials, and reports; requires HS diploma and 2 years admin exp.

Qualifications

• High School Diploma or GED required.
• 2 years in administrative experience required.
• 6 months in property management and/or reservation systems preferred.
• 6 months in hotel or resort front desk experience preferred.
• Excellent telephone skills.
• Professional appearance.
• Intermediate to advanced computer proficiency with Microsoft Office Suite, email, internet and data entry.
• Must have a valid driver's license.

Responsibilities

• Greets and establishes rapport with guests and residents. Redirects comments and complaints to RV Resort Manager.
• Maintains petty cash and records expenditures.
• Answers phones, types, photocopies, faxes, files and performs other general admin duties.
• Collects and posts deposits, processing fees, rent and other fees in Yardi; records and issues receipts.
• Prepare and distribute resort communications such as notices and newsletters.
• Assist with guest reservations in person and by phone.
• Ensure office supplies are stocked and orders prepared.
• Assist with planning guest and resident events and activities.

Skills

Administrative experience

Property management systems

Reservation systems

Front desk experience

Telephone skills

MS Office proficiency

Data entry

Driver's license

Education

High School Diploma or GED

Job description

Sun Outdoors in Buckeye, AZ seeks a Guest Services Coordinator to handle routine office work and administrative responsibilities for the resort, collaborating with the RV Resort Manager and team.

Responsibilities include greeting guests, handling reservations and payments in Yardi, processing deposits, preparing notices and newsletters, managing phones, filing, and assisting with events, marketing materials, and reports; requires HS diploma and 2 years admin exp.