Resort Guest Services Concierge

Travel + Leisure Co.; Hawaii; Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

401k with employer match

Wellness program

Employee Assistance Program

Résumé du poste

Travel + Leisure Co. is seeking a friendly hospitality associate to greet and assist resort guests, making arrivals, check-ins and stays easier and more enjoyable.

You will maintain a professional appearance and cordial attitude toward guests and staff, handle guest inquiries about amenities and area attractions, and coordinate with managers to fulfill requests. The role includes benefits and an hourly pay rate.

Qualifications

• At least one year of customer service experience.
• Must maintain a professional appearance and a cordial attitude towards all guests and staff.
• Able to handle the stress of high customer demand in a hospitality environment.
• Must be able to easily and frequently change from one activity to another.
• Ability to lift up to 50 pounds.

Responsabilités

• Greet and serve resort guests during their stay by making it easier and more enjoyable to arrive, check-in and stay at the property.
• Maintain a professional appearance and cordial attitude towards all guests and employees.
• Provides services to the guest personally or refers requests to the appropriate department manager.
• May answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, entertainment and directions.

Connaissances

Customer service

Professional appearance

Stress management

People oriented

Formation

High School diploma or equivalent

Description du poste

Travel + Leisure Co. is seeking a friendly hospitality associate to greet and assist resort guests, making arrivals, check-ins and stays easier and more enjoyable.

You will maintain a professional appearance and cordial attitude toward guests and staff, handle guest inquiries about amenities and area attractions, and coordinate with managers to fulfill requests. The role includes benefits and an hourly pay rate.