Vacation Concierge & Guest Services Specialist

Travel + Leisure Co.; Elysian (MN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Paid time off

Life and accident coverage

Disability insurance

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests from check-in to check-out, provide information about the resort and local attractions, and quote room rates. You will handle registrations, issue keys, and support reservations for individuals or groups.

We value a friendly, professional appearance and strong English communication. Responsibilities include processing cash and card transactions, balancing receipts, and ensuring a smooth guest experience in a

Qualifications

• Excellent communication skills in English.
• Strong cash handling and basic math abilities.
• Ability to multitask in a fast-paced environment.
• Professional appearance and customer-facing demeanor.

Responsibilities

• Greet guests warmly and assist with registration and checkout.
• Provide information about the resort and local attractions; quote room rates.
• Process cash and credit card transactions following procedures.
• Balance cash receipts and perform cashier duties.
• Reserve and confirm reservations for individuals and groups; issue keys.

Skills

English communication

Cash handling

Multitasking

Attention to detail

Professional appearance

Basic computer skills

Tools

POS system

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests from check-in to check-out, provide information about the resort and local attractions, and quote room rates. You will handle registrations, issue keys, and support reservations for individuals or groups.

We value a friendly, professional appearance and strong English communication. Responsibilities include processing cash and card transactions, balancing receipts, and ensuring a smooth guest experience in a