Resort Guest Services Concierge

Travel + Leisure Co.; Panama City (FL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability coverage

Paid time off

401k with employer match

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist at registration, quote room rates, and help with reservations. You will balance cash transactions, respond to guest inquiries promptly, and provide information about the resort and nearby attractions in a fast-paced environment. We offer comprehensive benefits and an equal opportunity workplace.

Join our global team and contribute to memorable guest experiences across our resorts and travel brands.

Qualifications

• Excellent English communication skills (read, write, understand).
• Basic math skills and cash handling procedures.

Responsibilities

• Greet guests warmly from arrival through checkout.
• Provide room rate quotes and assist with reservations.
• Guide guests through registration and explain resort amenities and area attractions.
• Balance cash receipts and perform standard money-handling tasks.
• Respond to guest inquiries promptly and thoroughly.

Skills

English communication

Cash handling

Multitasking

Problem solving

Attention to detail

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist at registration, quote room rates, and help with reservations. You will balance cash transactions, respond to guest inquiries promptly, and provide information about the resort and nearby attractions in a fast-paced environment. We offer comprehensive benefits and an equal opportunity workplace.

Join our global team and contribute to memorable guest experiences across our resorts and travel brands.