Resort Guest Services Specialist

Travel + Leisure Co.; Utah; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off

401k with employer match

Legal and identity theft plan

Voluntary income protection

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is hiring a Guest Services Associate to warmly welcome guests, assist with registration, and provide information about the resort and local attractions. You will quote room rates, assist with reservations, and help ensure a smooth checkout experience.

The role emphasizes friendly service, accurate cash handling, and the ability to respond quickly to guest inquiries in a fast-paced environment. Join a team committed to exceptional guest experiences.

Qualifications

• Excellent communication skills, able to read, write and understand English.
• Basic math skills and cash handling knowledge.
• Basic computer and office skills.

Responsibilities

• Greet guests warmly from arrival to checkout and provide information about the resort and area attractions.
• Guide guests through registration, issue unit keys, and confirm reservations.
• Process cash and credit card transactions following established procedures.

Skills

Communication

Problem solving

Math skills

Computer skills

Multitasking

Attention to detail

Professional appearance

Positive attitude

Job description

Travel + Leisure Co. is hiring a Guest Services Associate to warmly welcome guests, assist with registration, and provide information about the resort and local attractions. You will quote room rates, assist with reservations, and help ensure a smooth checkout experience.

The role emphasizes friendly service, accurate cash handling, and the ability to respond quickly to guest inquiries in a fast-paced environment. Join a team committed to exceptional guest experiences.