Guest Experience Pro — Front Desk (Part-Time)

Cedar Point Amusement Park; Sandusky (OH); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Paid training

Free uniforms

Free admission to Cedar Point

Free tickets to local attractions

Free tickets for family and friends

20% discounts on food and merchandise

Employee-only events and meals

Job summary

Cedar Point Amusement Park is seeking a Front Desk Agent to support guests at Sawmill Creek. You will greet guests, check-in and check-out, handle payments, sell admission and add-ons, and answer questions in person or by phone.

The position is part-time, year-round, 18+ with an hourly wage of $16.00. Training is provided, uniforms are free, and employees receive free admission to Cedar Point and other properties, plus discounts and special events.

Qualifications

• Ages 18+, part-time, year-round availability.
• Ability to greet guests with a positive attitude and maintain confidentiality.
• Ability to check guests in/out, process payments, and answer questions.
• Ability to learn and use the Opera property management system.

Responsibilities

• Greet guests with a positive attitude and smile; assist guests with check-in and check-out.
• Collect payments, sell tickets and add-ons, answer questions in person and over the phone.
• Learn and utilize the hotel Property Management System (Opera).
• Maintain guest information securely and confidentially.
• Coordinate with shifts and the Front Office Manager.
• Provide guest service per Six Flags standards and follow safety guidelines.

Skills

Customer service

Communication skills

Opera PMS

Tools

Opera PMS

Job description

Cedar Point Amusement Park is seeking a Front Desk Agent to support guests at Sawmill Creek. You will greet guests, check-in and check-out, handle payments, sell admission and add-ons, and answer questions in person or by phone.

The position is part-time, year-round, 18+ with an hourly wage of $16.00. Training is provided, uniforms are free, and employees receive free admission to Cedar Point and other properties, plus discounts and special events.